Privacy Policy

Last Updated: March 2026

At Proofly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI content authenticity detection services.

1. Information We Collect

We collect information that you provide directly to us when using the Proofly platform:

• Media Files: When you use our detection engine, you upload images, text, audio, video, or documents. These files are processed securely for analysis.
• Usage Data: We may collect data on how you interact with our API and dashboard, including IP addresses, browser types, and access times.
• Contact Information: If you contact sales or support, we collect your email address and name.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our AI detection services.
• To improve our machine learning models (Note: Enterprise users can opt-out of data retention for model training).
• To respond to your customer service requests and support needs.
• To monitor the usage of our platform and detect technical issues.

3. Data Processing and Storage

For standard users, uploaded media files are kept temporarily in secure memory to perform the analysis and are deleted immediately after the results are returned. We do not permanently store your uploaded media unless explicitly agreed upon in an Enterprise contract.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service (e.g., cloud hosting via Render). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@proofly.in